Updated Privacy Policy for SGI Heating and Cooling
Effective Date: 06/01/14
Last Updated: 12/20/24
At SGI Heating and Cooling, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our website or interact with us electronically.
1. Information We Collect
We may collect and process the following types of personal information when you use our website or services:
- Information You Provide: Name, email address, phone number, address, and service preferences when you contact us, request a service, or subscribe to our promotions or newsletters.
- Automatically Collected Information: IP addresses, browser type, and usage data (e.g., pages visited, time spent on the website), collected via cookies or similar tracking technologies.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and service requests.
- Schedule and manage service appointments.
- Provide updates, promotions, and newsletters if you opt-in.
- Improve our website functionality and user experience.
- Comply with legal and regulatory requirements.
3. Sharing of Information
We do not sell or rent your information to third parties. We may share your information:
- With trusted service providers or contractors to fulfill your requests (e.g., scheduling a service).
- If required by law, regulation, or legal process.
- To protect SGI Heating and Cooling’s rights or property.
Customer Information Protection:
Customer phone numbers and opt-in data will not be shared with third parties for marketing purposes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. Note that disabling cookies may impact website functionality.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.
6. Your Rights
Depending on your location, you may have the following rights:
- Access your personal data.
- Correct or update your information.
- Request deletion of your data.
- Opt-out of marketing communications.
- Restrict or object to data processing.
To exercise these rights, please contact us at (810) 820-4604.
7. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or applicable laws. Any updates will be posted on this page with the effective date. Continued use of the website indicates your acceptance of these changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
SGI Heating and Cooling
4371 Torrey Rd. Flint, MI 48507
(810) 820-4604