What Our Customers Think

At SGI Heating and Cooling, our number one priority is your satisfaction, health, and safety. We take pride in the work we do, and each of our customers is treated like a member of the SGI family. Here are just some of the reviews from previous customers.

“My husband Robert and I could not be happier with your company. From start to finish, everyone involved in selling and installing knew all of the information to answer any question or concern we had. Everyone was friendly and very professional. I rate your company with the best we have ever had, and your installers Cliff and Tim were amazing. I can’t tell you how great it was to watch someone who cared about the work they were doing. We could not find one thing we were not happy with. I definitely will recommend your company to all friends and relatives. Thank you!”

Gayle, Mt. Pleasant

I want to let you know that your workers Wayne, Randy & Jared did a fine job at my house. They installed a furnace, A/C & hot water tank. They were polite, neat and hard working all day long. They kept on course and kept me informed about everything going on. The electrician came and did the work outside for the A/C condenser and Randy came back to test A/C running. We are very satisfied with the products and their installation! Thanks!”

Carl, Howell

You always hear the complaints, BUT YOU NEVER GET ENOUGH KUDOS ABOUT EXCELLENT SERVICE. I would just like to commend SGI from Jeff, who sold me and told me what SGI would do for me, to Ray and Tim who did exactly what Jeff said SGI would do. It is such a pleasure in today’s market to work with a company that is prompt, tells you what they are going to do, and then does it. They even put my landscaping rocks back in place. Thanks!”

Michael, Lansing

The team assigned by SGI did a great job with the installation of my new Rheem home furnace. Ray & Cramer were on time and put in a long day to complete the installation in only one day. I was pleasantly surprised with their efficiency, as I did not know if that owuld be possible in only one day. They were professional & considerate during installation. They worked dilligently to install the new furnace, humidifier & heat ducts to the second floor. This is the first time the upstairs has felt comfortably warm, which is a great relief. I also appreciated their thorough & patient instructions regarding new furnace operation as sometimes I need to be told more than once. Again, these young men did a fine job and I will highly recommend your company!”

Barbara, Eaton Rapids

On 12/28 during a routine annual tune up to my furnace, a major issue was uncovered with my heat exchanger  that required the furnace to be shut down. Considering the fact that it was so close to the Christmas holiday, I was very concerned about how long it would take to get my family out of an unsafe situation and out of the cold.  One of your techs/salesmen name Darin went above and beyond the call of duty to first reconfirm the issue and second to arrange a speedy resolution to the issue.  I made a decision to replace the furnace which was 26 years old.  With Darin’s dedication and commitment, he worked with the appropriate people to install a new furnace in my home on 12/24/20 just in time for Christmas and I am very satisfied with it.  I am leaving out a lot of steps on what was required to make that happen but your Company and people like Darin has gained the highest level of respect from me and I would recommend both to others in a heart beat.”

Earl, Novi

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