What Our Customers Think
At SGI Heating and Cooling, our number one priority is your satisfaction, health, and safety. We take pride in the work we do, and each of our customers is treated like a member of the SGI family. Here are just some of the reviews from previous customers.
- Harold Rockman Jr. ★★★★★ in the last week SGI took care of a dryer vent issue for us. They were outstanding from the first phone call to completion of the job. Dave was professional and very knowledgeable … More on our job. I would highly recommend SGI!
- Thomas McDonald ★★★★★ a week ago SGI crew installed furnace and air conditioning unit. They were very professional and curteous. Their work is of the highest quality. I highly recommend … More this company for all your HVAC needs!
- Kristen J ★★★★★ 3 weeks ago Jim and his team were professional, personable, efficient, and knowledgeable about any concerns I had while installing the mini split. I would give 10 … More stars if I could. All around a great experience! Thank you SGI!
- Kyle Klakamp ★★★★★ a month ago They went over and above to get our new unit running perfectly. We are extremely pleased with the final outcome. Very courteous and respectful. Great workmanship. … More
We contacted them through Home Depot. Great communication! Always quick responses. Initial visit, estimate, and installation were done before Lowe's even contacted us back.
100% reccomend. - Brenda ★★★★★ a month ago Joe and Ken V, arrived at our home up north at about 10 am. They have been a blessing to have here. They have answered all our silly questions. Treated … More us very respectfully. My favorite part is the little blue shoe covers they put on their feet to protect our floor. Another awesome detail is we talked about our life journey a little bit.
We also spoke about Jesus. That another amazing detail.
I have already recommended your company to 2 people that need central air.
We look forward to working with your team as time goes on.
Brenda and Doris - Debra Bettendorf ★★★★★ a month ago This is a company that stands behind their work and provides excellent customer service. They had to do a service call while A/C unit install was still … More under warranty. Then, 2 yrs later had to come back because again there was no refrigerant left in the system. Matt G. came out and worked with his boss to have the system filled and leak tested at no cost to us. Professional and courteous service. Thank you Matt.
- Tj ★★★★★ 2 months ago Jim Mcenrue and his team were excellent, everyone of them were super knowledgeable and personable. Most would do 90% of a job and call it good but they … More all had an attention to detail and took it the extra 10%
The quality of work done is fantastic and I would definitely recommend Jim at SGI to be part of your next home project. - Kaitlyne Keway ★★★★★ 2 months ago This company is the most professional courteous and efficient company that I’ve ever worked with. They came to my facility and transformed our old AC unit … More into a top notch cooling machine. They went above and beyond and were nothing short of the absolute best! I 10/10 recommend this company, they deserve everyone’s business.
- Cynthia Herald ★★★★★ 2 months ago The workers were great: on time and very professional. Josh and Dave worked hard all day, and I am happy to report that I have beautifully a functioning … More Carrier central AC and a new Rheem water heater. Randy, gave great advice and guidance. They were very careful to lay down mats and keep everything spotless. The guys were even nice enough to fix my front door knob, which my previous contractor left as a disaster.
- Mark Wyllis ★★★★★ 3 months ago They were on time, friendly and professional. They walked me through the installation and went to work. They used floor protection and kept me apprised … More of all work being done. Did my whole HVAC system in a day.
The office called the next morning to make sure everything was good. This company has some of the nicest people to make sure you are happy and well taken care of.
Thank you much SGI,I will recommend your services to anyone looking for this kind of work. If I need anymore HVAC work done, it will be SGI. - Sara Bixby ★★★★★ 3 months ago SGI Heating & Cooling did an amazing job from Tom S. coming here on a day that worked for me and explaining all the benefits, options and more, to … More Wayne and Steve doing a fast, efficient and great job installing both furnace and central air. Great job by all! Highly recommend!
- Eric Thorsen ★★★★★ 3 months ago Great experience!! We had two units installed with some unique challenges related to a lower level downdraft where moisture was present in ductwork.
Jim … More and team from SGI were collaborative, supportive, and extremely professional when working on our job, as we had to manage logistics with other companies working on the moisture in ductwork.
This service was above and beyond expectations... Highly recommend SGI for value, quality and professional installation!!! - Anthony Chiappini ★★★★★ 3 months ago Matt the service manager is the most intelligent person I have spoke to in a very long time. Broke everything down to the science and taught me many things … More I didn’t know about how my unit worked. He found the problem immediately and knew exactly how to fix it. My family can’t thank you enough. Would recommend them 100%. Great work
- Monica Deloney ★★★★★ 4 months ago SGI service installers were fabulous! The team was extremely professional and informed me every step through the installation. The work was completed exactly … More as stated and they met their timeline. Before they concluded, they reviewed the entire installation, the new equipment installed, and clean up . I can’t thank them enough for the superior job .
- Mary C ★★★★★ 4 months ago Recently my furnace stopped working. I was hesitant to contract through Home Depot but decided to obtain a quote. Tom S. came to my home, evaluated my … More needs and presented my options. He was friendly, thorough, took time to answer all my questions and was very professional. This was the beginning of my exceptional service with SGI!! Fortunately they were able to install my new HVAC system within a couple days. The team of Josh N. (Lead Installer), Dave S. and Nick C. was outstanding! They were friendly, hard working, and efficient. They were respectful of my home and after installation was complete, Josh explained everything they had done. He educated me on my new system and answered all my questions. Despite working all day, he was unhurried in his explanations. I am extremely happy with my service and my new system is working great! I highly recommend SGI Heating and Cooling. SGI is also very fortunate to have all these gentlemen on their team! Thank you!
- Danielle Graham ★★★★★ 4 months ago We highly recommend SGI! Chad, Jim and Ken did an extraordinary and fantastic job installing our new furnace and AC. They were accommodable and very professional. … More They went above and beyond what was expected. What a refreshing experience in a world where professionalism integrity carefulness and kindness seem to be extinct. They gave us a very pleasant experience. They thoroughly explained everything to us. We are happy! Thanks again guys!!
- Sharlene Badour ★★★★★ 4 months ago I had a Generac backup generator installed in March 2024. The amazing crew of Tyler, Jacob and Rick did an awesome job and kept me informed of what they … More were doing and how they were doing it. Upon completion, they cleaned up with no debris left behind. I will always call on SGI for any future heating & cooling needs. Thank you for a job well done!
- charles Nick ★★★★★ 4 months ago These guys were phenomenal! I am always hesitant to use the companies contracted through Home Depot, but these guys were professional, courteous, knowledgeable, … More and went above and beyond. There were minor things that they could have ignored or just skipped, and they installed my new furnace and A/C as if it was their own house. They walked me through everything and made sure that I was satisfied before they left. I will tell everyone to use SGI for their heating and cooling needs. It's nice to know that Home Depot has some good people working with them. Not to mention that they were about $3,000 to $4,000 below the other estimate I got, and there were no extra costs at the end. I couldn't be happier!
- George Ritho ★★★★★ 4 months ago Love the work SGI did of replacing the AC unit. Joe and Trevor were fantastic. Clean, precise and did the work beautifully. Looking forward to working … More with them in the near future if need be. Thank you SGI
- Justin Jeffe ★★★★★ 5 months ago Everyone from the sales team to the install crew were professional and quick. I had a quote on Tuesday and a new furnace on Wednesday! Highly recommend! … More